Cookies are small text files placed on your device when you visit a website. They allow the website to remember your preferences and actions over time, or to collect data about how you use the site. Similar technologies include web beacons, pixels, local storage, and session storage.
These cookies are essential to make our website and platform function. Without them, services such as logging in or completing your account application cannot be provided. They do not require your consent.
| Cookie | Purpose | Duration |
|---|---|---|
| hp_session | Maintains your logged-in session and security token | Session |
| hp_csrf | Prevents cross-site request forgery attacks | Session |
| hp_onb | Saves your progress through the account opening flow | 30 days |
| hp_pref | Stores your language and interface preferences | 1 year |
| hp_consent | Records your cookie consent choice | ~6 months |
These cookies help us understand how visitors use our website — which pages are most visited, where users drop off in the onboarding flow, and how to improve our product. We only place these cookies with your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Page views, session analytics, user journey data | 2 years |
| _gid | Google Analytics | Distinguishes individual users | 24 hours |
We do not currently use advertising or targeting cookies (for example, from Meta, LinkedIn, or Google Ads). If this changes in future, we will update this policy and request your consent before any such cookies are set.
When you first visit our website, we present a cookie consent banner where you can accept all cookies or continue with only essential ones. You can change your choice at any time:
You can also control cookies through your browser settings. Most browsers allow you to:
Please note that blocking strictly necessary cookies will prevent you from using some features of our platform, including logging in.
For more information on managing cookies in popular browsers, visit:
For questions about our use of cookies, contact privacy@hansepay.com.